Our Commitment to You...
Our Commitment to You
Our goal is to provide all of our clients with a high quality level of customer service and professionalism.
Since we operate on a reduced business hour schedule it allows us to apply our efforts more efficiently which means more attention to our awesome clients and more timely turnaround times for our projects.
While our goal is always to have a 4 Business Day turnaround time or less (from date of payment) on Professional Resumes and other writing projects. Service times are also based on our hours of operation and how quickly clients follow up with us should we have additional questions relating to the order. Team work makes the dream work!
We are also committed to your confidentiality, no personal information will be shared at any time for any reason unless we receive written authorization by our clients to do so. Rest assured your payment information is secured 24/7, we an industry leader and well known proactive vendor, Inuit Quickbooks for all of our payment processing.
In addition we are committed to keeping you informed every step of the way through clear and concise communication. We are YOUR collaborative partner and treat our business relationships as such. Sometimes you just need a personal cheerleader and we are committed to being just that. We exist to see you WIN!
After all "Life is too short not to enjoy what you do for a living", assisting you in your career journey is a labor of love for us!
You can also find out more information on our Frequently Asked Questions page.